Add new users
Change Term Length (extended term)
Two of our boards are changing their term dates from expiring in the spring, to expiring in the fall. All current members need to be extended 6 months from their current term date (so their expiration will move from May 31 to November 30). Step one – ...
Applications Report to email applicants
Email applicants using the Application Report. Click Reports in the left-hand navigation panel and then click Application. Select which boards you want to include in the report – note that OnBoardGOV will include all boards unless you choose specific ...
Application Messages - Form, Closed, and Confirmation screens
The Applications module allows you to customize the language on the application form, the on-screen message applicants see after submitting, and the email the applicant receives immediately upon submitting the application. Click Settings in the ...
We have a few task forces and committees that do not have a cap on membership and would like to show no vacancies because there are not any seats to be considered vacant.
We have a few task forces and committees that do not have a cap on membership. They are very informal groups.. Is there a way I can indicate this while creating their membership make up? We would also like to only show members and not vacancies ...
Difference between the appointed date and actual start date
Can you please clarify the difference between the appointed date and actual start date? I have someone who was appointed to fill a vacancy on April 7, 2025. So he actually starts his term on the same date. Should these dates match? The Appointed date ...
SSO Password creation (SSO Admins)
SSO Admins: Up until today, SSO Users were automatically assigned a password when an account was created. This enabled them to possibly circumvent the SSO login process. Newly created clients will no longer be generating a password (if provisioned at ...
Create New Users
In the left-hand navigation panel, scroll down and click Manage Users. Now at the top right you click the blue button labeled Add New User. Municipal Admins can only create a Municipal User so choose that. Fill out the basic information (email ...